Privacy Policy
1. Introduction
At Shipin.Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.shipin.repair) or use our services, including our free online diagnostic for appliance repairs in Toronto and beyond. By accessing or using our website and services, you agree to the practices described in this policy.
2. Information We Collect
a. Personal Information
When you interact with our website, we may collect personally identifiable information (PII) that you voluntarily provide, including:
• Contact Information: Name, email address, phone number, and mailing address.
• Booking and Service Information: Details provided when scheduling a repair service (e.g., appliance type, brand, and issue description).
• Payment Information: Billing data and payment details for processing transactions.
b. Non-Personal Information
We also collect non-personal information automatically as you navigate our website. This information may include:
• Usage Data: Information about your interaction with the site, such as pages visited, links clicked, and other browsing data.
• Device Information: Data regarding your device type, browser, operating system, and IP address.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your website experience and analyze usage trends.
3. How We Use Your Information
The information we collect is used to:
• Provide, maintain, and improve our repair services including commercial espresso machine repair, coffee machine repair, and vacuum cleaner repair.
• Process service appointments and manage the free online diagnostic process.
• Communicate with you about your service requests, upcoming appointments, and promotions.
• Process transactions securely and administer billing.
• Analyze website usage to improve our services and customize your experience.
• Comply with legal obligations and protect our rights and those of our users.
4. Disclosure of Your Information
We do not sell your personal information. However, we may share your data with third parties in the following instances:
• Service Providers: Trusted vendors and partners (e.g., payment processors, shipping carriers) who assist in the functioning of our website and service delivery.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and other similar tracking technologies to:
• Remember your preferences and improve your browsing experience.
• Track website usage and trends to help us enhance our services.
• Provide targeted advertising and marketing for our espresso machine repair and vacuum cleaner repair services.
You can control the use of cookies at the individual browser level. However, please note that if you disable cookies, some features of our website may not function properly.
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, enforce our agreements, and protect our rights. When no longer needed, your data will be securely deleted or anonymized.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
• The right to access, update, or correct your information.
• The right to request deletion or restriction of your data.
• The right to object to certain processing of your data or request data portability.
To exercise these rights or if you have any questions about your personal information, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of each site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.” Your continued use of our website after any such changes signifies your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: contactus@shipin.repair
Phone: +1 (888) 581 - 3933
Address: 8910 Yonge St., Unit 3B, Richmond Hill, ON, Canada